Effective Date: May 25, 2026
NextWave Automations ("NextWave Automations," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website, forms, scheduling tools, and related services.
Information We Collect
We may collect the following information when you contact us, submit a form, schedule a consultation, or interact with our website:
- Name
- Business name
- Email address
- Phone number
- Information you choose to include in a message or consultation request
- Website usage information, such as pages visited, browser type, device information, and referral source
How We Use Your Information
We use collected information to:
- Respond to inquiries
- Schedule and manage consultations
- Provide information about our AI automation services
- Improve our website, services, and customer experience
- Send service-related communications
- Send marketing or promotional communications only when you have provided consent
- Comply with legal, security, and business obligations
SMS and Text Messaging
If you provide your phone number and opt in to receive text messages, we may send text messages related to appointment confirmations, consultation follow-ups, service updates, customer support, or promotional communications if you separately consent to marketing messages.
Message frequency may vary. Message and data rates may apply. You may reply STOP to opt out and HELP for assistance.
We do not sell or share SMS opt-in consent or phone numbers with third parties for their own marketing purposes.
Sharing of Information
We do not sell your personal information. We may share information with trusted service providers who help us operate our website, forms, scheduling tools, communications, customer relationship management systems, analytics, and business operations. These providers are only permitted to use information as needed to provide services to us.
We may also disclose information if required by law or if necessary to protect our rights, users, business, or systems.
Cookies and Tracking
Our website may use cookies, analytics tools, pixels, or similar technologies to understand website activity, improve performance, and support marketing or advertising efforts. You can adjust your browser settings to limit or block cookies.
Data Security
We use reasonable administrative, technical, and organizational safeguards to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, and support legitimate business purposes.
Your Choices
You may contact us to request access, correction, or deletion of your personal information, subject to legal and business recordkeeping requirements. You may opt out of SMS messages by replying STOP.
Children's Privacy
Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
Third-Party Links
Our website may link to third-party websites or tools. We are not responsible for the privacy practices or content of those third-party services.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
NextWave Automation LLC
212 N. 2nd St. STE 100
Richmond, KY 40475
+1 502-503-2223